In a world of instant gratification customer expectations from the private world of Internet purchase will naturally transition to expectations in the supply chain. At the very least a customer will expect delivery to be ready for an agreed day. Usually this will be part of the schedule and delivery will be made, although pragmatic decisions may have to be made when a tight contractual delivery window has to be adhered to.
The requirement for OTDiF (On Time Delivery in Full) can become the dominant issue and cause other less demanding customers to experience extended lead times. This results in a gradual erosion of customer satisfaction and competitive advantage.
Attention will be needed at multiple points in manufacturing operations such as a measure of right product delivered at the right time to the right place (routinely 100% OT&IF), high schedule adherence, optimal order fulfilment cycle times, the flexibility to meet order fluctuations, and creating agility to meet market & development dynamics. The projected result being fewer customer complaints, more satisfied customers through the enabling of a customer centric culture. All of which is hard to attain and sustain without automation.
EmsPT provides comprehensive solutions to improve delivery performance, typically such systems result in other operational advantages which should be explored concurrently, thereby providing more benefit from an investment. EmsPT can integrate functions such as scheduling, production events, OEE and quality to provide plant wide systems that deliver sustainable benefit, and can be deployed incrementally.
To improve your schedule adherence and delivery performance, would it help if automatic information systems were deployed that would assist in production and alert you instantly to problems that can be promptly overcome whilst maintaining high OTDiF; protecting customer satisfaction and competitiveness?